Frequently Asked Questions (FAQs)

WHY Counselling Service is a professional, confidential and affordable counselling service that care about the well-being of people in the community. Our qualified and highly trained counsellors will develop a plan and an approach with you that meets your own personal needs.


The following is a list of questions we often get asked.



What are the benefits of counselling?

The aim of counselling is to uncover the underlying issues and to provide you with insight and skills to enable you to better deal with future difficulties. It offers non-judgemental, safe environment that allows you to work through issues whist being supported by your Counsellor.


How long does a session last?

A single session is booked for one hour, longer sessions are available if you require. The number of sessions required can vary depending on the situation and the client. We provide brief intervention through to long term therapy for men and women of all ages.


What is the cost for counselling?

Fees are calculated on combined income using a sliding scale for further information call 0406 628 356


Do I have to be religious to use these services?

Our clients come from a wide variety of religious and cultural backgrounds. Our Counsellors are Christian Counsellors and can incorporate faith into your counselling sessions, if you desire.


Is the counselling confidential?

Everything discussed in counselling sessions at WHY Counselling will be kept confidential. Client information supplied by you will be kept confidential and may only be released to a third party with your written authority. Or in limited cases where information is required by law.


However there is an exception. If you or someone else is in danger of being seriously harmed e.g. suicide or assault etc. we are obligated to report this. Even in these circumstances every effort will be made to gain your written consent.


Is there parking available?

We have plenty of free parking available along with a separate private entrance for clients.

Public transport is available, train station and bus stop very close.








Individual Counselling

One-to-one sessions to discover WHY

Find out more about Individual Counselling


Where would I be?

Thank you for this service (counselling). I'm not sure where I would be without it.
View More Testimonials


Pregnancy Crisis

Counselling to assist with unplanned, unexpected pregnancy.

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